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author: DJ Daugherty published on: 2025-09-12

AI in Software Development

technology and craft

A Tool, Not a Threat

From Shovels to Source Code

At augustwenty, we’ve always believed that technology is only as good as the results it creates. GitHub revolutionized the way we share and review code. Elixir and Phoenix gave us the ability to build powerful, scalable systems with elegance. Even further back, a shovel changed the way we dig—and a backhoe changed it again.

Artificial Intelligence is simply the newest entry in this long lineage of tools. Cursor, Claude Code, ChatGPT, and the tools that will follow aren’t replacements for software developers—they’re multipliers. They amplify our ability to deliver value to clients. The question isn’t whether we’ll use them. It’s whether we’ll use them well.

Results, Not Rituals

Clients don’t hire us for hours—they hire us for outcomes. They don’t come to augustwenty asking for “1,000 hours of development.” They come asking for a working solution to a real business problem. They come asking for a system that delivers results, creates efficiency, reduces risk, or opens new opportunity.

That distinction matters. Our responsibility isn’t to maximize keystrokes—it’s to maximize value.

Whether the code was written character by character by a developer or drafted in partnership with an AI assistant doesn’t matter to the client. What matters is that the product works, it solves the right problem, and it’s maintainable, reliable, and scalable.

This mindset—value over ritual—is the core of the augustwenty way.

Where AI Belongs

AI excels at the routine, the repetitive, the things we already know how to do. It can scaffold a Phoenix app in minutes. It can refactor boilerplate, generate test cases, or draft documentation. It can speed up the parts of our craft that rely more on pattern than judgment.

But there’s a hard limit.

AI does not know the client’s business. It doesn’t sit across from the CFO and hear the unspoken tension between cost and growth. It doesn’t weigh the difference between shipping now and building right. It doesn’t understand the politics of a team, the long-term vision of a product, or the nuance of a human relationship.

Those things remain deeply human. They require empathy, judgment, negotiation, and creativity. They require consultants—not just coders.

At augustwenty, we believe in drawing that line clearly. AI can write code, but it cannot solve problems. That responsibility remains with us.

Embrace or Be Left Behind

History is unforgiving to those who cling too tightly to “the way we’ve always done it.” The move from waterfall to agile. The shift from on-prem servers to the cloud. The adoption of version control. Every leap in our craft was met with resistance by those who feared change—and every time, the market rewarded those who adapted.

AI is no different.

We can treat it as a threat to “the way we work,” or we can treat it as what it really is: a backhoe in a world still clinging to shovels. Teams that embrace it will deliver faster iterations, lower costs, and more focused human creativity. Teams that resist will slowly be outpaced, offering less value at higher cost.

The choice is clear.

Raising the Bar, Not Lowering It

There’s a fear in some corners that adopting AI means lowering the bar—that if machines help us, the human craft is diminished. We reject that thinking outright.

In fact, AI raises the bar. It challenges us to focus on what only humans can do. It pushes us to bring sharper thinking, stronger design, clearer communication, and deeper consulting skills to every engagement.

The measure of a consultant has never been how many lines of code they can produce. The measure is whether they can understand the problem, chart the right path, and deliver a solution that lasts. AI takes the rote tasks off our plate and shines a spotlight on the higher-order work we must own.

That isn’t a threat—it’s an opportunity to grow.

The augustwenty Way

At augustwenty, we’ve built our culture on a few non-negotiables: professionalism, responsibility, and value creation.

AI doesn’t change those principles—it reinforces them.

  • Professionalism: We hold ourselves to the highest standards, regardless of whether a tool assists us. AI doesn’t absolve us of responsibility. If anything, it demands more care in validation, review, and quality assurance.
  • Responsibility: We are accountable for outcomes, not tools. If a bug slips through, “the AI wrote it” is never an excuse. The responsibility always rests with the human consultant.
  • Value Creation: We measure our success by the results we deliver. If AI helps us deliver faster and smarter, that’s a win. But the value—the real value—comes from human insight, empathy, and judgment.

This is what we mean when we say we “build valuable things.” Not just things that exist, not just things that function—but things that truly matter to our clients.

Our Stance

So let’s be clear:

  • We will treat AI as a tool—no different in principle than GitHub, Docker, or Phoenix.
  • We will use it to accelerate where it makes sense, to eliminate waste, and to focus human effort on the work that matters.
  • We will never confuse automation with consulting, or shortcuts with value.
  • We will remain accountable for every outcome, every decision, every deliverable.

Clients hire us because they trust us to deliver. AI helps us build faster, cheaper, and simpler—but the valuable still comes from human intelligence, human creativity, and human responsibility.

That’s the line we’ll hold. That’s the promise we’ll keep.


FAQ: AI in Our Development Process

Can AI reduce costs for me?

Yes, in many cases. AI can automate repetitive coding tasks, accelerate scaffolding, and generate boilerplate code quickly. This allows us to spend more time on the work that truly matters—designing solutions, solving problems, and delivering business value. That efficiency often translates into faster timelines and lower overall costs.


Who is accountable if AI makes a mistake?

We are. Always. At augustwenty, we never delegate responsibility to a tool. If AI generates code, our consultants review, refine, and validate it before it ever becomes part of your product. The responsibility for quality, reliability, and security remains 100% on our shoulders.


Will AI replace the need for human developers?

No. AI can draft code, but it cannot replace the judgment, creativity, and empathy required to solve real business problems. It doesn’t understand trade-offs, priorities, or your company’s unique context. Human consultants remain central to every decision, every design, and every outcome.


How do you ensure quality when using AI?

We treat AI-generated output like the work of another developer: helpful, but never unchecked. Every contribution is reviewed, tested, and validated by experienced engineers. Quality assurance, security, and maintainability remain at the center of our process.


Does this mean my product will be “AI-built”?

No. Your product will be consultant-built, with AI as one of many tools we use. Just as we rely on frameworks like Elixir/Phoenix or platforms like GitHub, we now add AI to the toolbox. The end result is the same: a human-led, high-quality product designed to solve your business need.


Why does this matter to me as a client?

Because it means you get the best of both worlds:

  • The speed and efficiency of AI.
  • The judgment and accountability of experienced consultants.

We don’t see AI as a shortcut—we see it as leverage. And our promise is to use that leverage to deliver more value, not less.

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